Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royall Mail with signature or other courier with signature.

For courier shipment we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 

Buyer is 100% responsible for any import customs duty or Vat.

 

 

When we refund shipping cost?

The exceptions is that it is obvious our fault such sending wrong item or the item is defective on receipt, or the item does not mach the description in our listing.